CUSTOMER CARE BOOT CAMP

This is a prerequisite course for all ITTI courses

OUTLINE

  • Defining Customer Care
  • Customer Care Approaches
  • Handling Customer Enquiries, Identifying & Addressing their Needs
  • Team Building
  • Attitudes, Definition & Aptitudes
  • Personal Development

COURSE BENEFITS

  • Intensive customer care training for all customer- focused professionals
  • Training includes manuals, meals and refreshments

DURATION

Three (3) days